Leader’s Advantage

The Harvard Business Review recently  released the findings of a study of how poor leaders become good leaders.  This study described a group of 71 leaders who were able to elevate their leadership effectiveness from being poor leaders to being good…

Leaders touch a heart before asking for a hand. When working with people, whether one-on-one or in a group of hundreds, connecting with the heart comes first. We don’t usually pay attention to someone unless they connect with us on…

An encouraging word can change the direction of someone’s day. Taking a minute to appreciate and encourage a stranger, friend or family member costs you nothing but pays huge dividends to the hearer.

Connecting with people is about building relationships.  To develop strong relationships we have to value people, in other words show how much we care for and appreciate them. We do this by adding value to their lives with intentional acts of service….